Where can I find fee information for my new card? How to Change Your Method of Payment The PIN should never be shared, written on the card, or kept with your debit card. During March, learn more about RDNs and N twitter.com/i/web/status/1, Today is the start of Women's History Month! You will get your card 5-10 business days after you get the first letter. Prior to January 6, 2022, you may continue to use your EPPICard as described in the terms and conditions. All payments issued on or after September 23, 2021, will be deposited to your new Way2Go Card. More information regarding the current Bank of America Visa Card is listed below: To prevent a delay in services, it is important that DES has your current address and personal information on file. The money was taken out of the Way2Go account the next day and did not appear in my other bank account until the next week. No. $0.50 after the 3rd request (each call, each calendar month). Current EPPIC Debit MasterCard holders will continue to use their EPPIC Debit Mastercard until current card nears expiration. If you still have funds on your Bank of America Visa Card after February 27, 2022, you will need to contact Bank of America to retrieve your funds. Where can I find fee information for my new card? LearnMore. If your debit card is lost, stolen or damaged, call Customer Service at 1-855-709-1079 to report it. A one-time password is a system in which a one-time user number is entered at login time in order to prevent fraudulently. Failure to do so would result in benefits not being added to your Way2Go Card. This is by far the most awful customer service I have ever dealt with. The Virginia Way2Go Card . How do I get a new EDD card? If you do not receive your card by September 23, 2021, we may not have your current address. How long can I use my old Bank of America card? GoopOnYaGrinch 2 yr. ago. When should I contact Way2Go Card? How do I receive my debit card (ePayment/Way2Go Card)? Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. The developer provided this information and may update it over time. Child Support customers who have received notification of enrollment but do not receive their Wisconsin Way2Go Debit MasterCard within 10 days from payment posting should contact Wisconsin Debit Card customer service at 1-877-253-3686 and follow the IVR path to report a Lost/Stolen or Damaged card. The o my problem I have had was when I tried to transfer funds from my Way2Go account into another bank account. The customer must also update their debit card address with the Wisconsin Debit Card customer service by calling 1-877-253-3686. I have been using Way2Go for my unemployment since May of 2020. Expedited card delivery $12.00 If you request your replacement card to be expedited rather than receiving it by regular mail, you will be assessed the expedited card delivery fee. Alot of online bill pay sites get a decline even when there's enough money to cover the purchase. Transfer funds for free to your personal U.S. bank account. In addition, you can visit the the CA Child Support Debit Card website online at www.goprogram.com. ATM Denial for Insufficient Funds If you have any questions or need a replacement EPPICard, you may call (866) 461-4094. Only 8 minutes was I actually talking to someone. Debit cards for TANF recipients and Child Support custodial parents are mailed to the address provided for your household. It is necessary to select a new PIN for your replacement card. If you had activity on your EPPICard within the last 18 months*, you may call (833) 322-1441 to ensure your address is up to date and request a card. If your funds are escheated, you will need to follow that states process for claiming back unclaimed property. Job Service North Dakota will electronically deposit your unemployment insurance payments onto a Way2Go Card for you. Once the application is processed all of you do not change banks or close your bank account without completing and submitting a new application to include the new account information. The number is 1-855-709-1079. Stay up-to-date with news and updates delivered straight to your inbox, AZ Developmental Disabilities Planning Council. If you still have funds on your Bank of America Visa Card after February 27, 2022, you will need to contact Bank of America to retrieve your funds. It will be deactivated and a new card requested. Beginning October 27, 2021, you may begin using your Way2Go card. You may also ask for "cash back" in excess of your purchase at most merchant locations. Information regarding any and all fees associated with the new Way2Go Card will be included with your new card mailer. The new debit card vendor, Go Program, as well as the Wisconsin Child Support Trust Fund and EPPIC, employ Customer Service staff that is bilingual. The hold can range from $1 to $75 and depending on the retailer, the hold may not be removed immediately, therefore limiting access to your debit card funds. How much can I withdraw from my Eppicard? Create a new User ID and password. Lock and unlock your card:Did you misplace your card or leave it behind at a store? It took 6 days and I received no confirmation or message that said it would be successfully transferred or even how long it would take. The new website,www.GoProgram.com, requires users to establish a new User ID and password. Using the balance on the card towards a purchase at a retail location. The fees for using the Way2Go card are the same as the EPPICard. There is no charge for using the official Go Program Way2Go Card mobile app, but message and data rates may apply. Most often asked questions related to bitcoin. 4. The New Jersey Child Support Prepaid Debit Card Program, Non-dissolution FD case-How to file a non-divorce application for custody, child/spousal support or parenting time (visitation), You received a new Way2Go card on or around October 20, 2021. It is recommended that you activate the card using a landline. Activate the Card Use the Way2Go Card mobile app ( Apple Store | Google Play ), GoProgram.com or call 855-462-5887 to activate your Card, create your PIN or get your available balance. Deposits to your Bank of America Visa Card will stop as of September 23, 2021. ATMs other than MoneyPass will charge a transaction fee of $0.35, There is an international ATM cash withdrawal fee of 3%. Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. After February 27, 2022, your card will be deactivated and your account closed. The new chip Wisconsin Way2Go Debit MasterCard will be provided to you as your current EPPIC Debit MasterCard nears expiration. ALL RIGHTS RESERVED. For expedited card replacement, a $10.00 fee will be assessed. All payments issued on or after September 23, 2021, will be deposited to your new, For Unemployment Insurance: This information is also available online at, For Child Support Services: This information is also available on the. You were specially selected to receive a GO2bank offer because youre a prior customer OR you opted in to receive marketing from one of our trusted third-party partners. Copyrights - The UI Way2Go Debit MasterCard can be used anywhere MasterCard is accepted and provides unlimited free access to cash and balance information when using an in-network MoneyPass ATM. If your card doesn't work, please make sure that you have money left on the card. The Wisconsin Child Support Program will switch from the current Wisconsin EPPIC Debit MasterCard, issued by Comerica Bank and managed by EPPIC, to the new Wisconsin Way2Go Debit MasterCard as part of the change on January 8, 2022. Way2Go FAQs. You should call Wisconsin Child Support Debit Card customer service at 1-877-253-3686 and listen closely to the IVR, following the path to report a lost or stolen card. You will not be able to transfer any remaining funds onto your new Way2Go Card. Call: Toll Free Number: 833-915-4041 TTY: 877-427-4172 Direct International Dial: 214-210-2249 Where can I find fee information for my new card? Contact Wisconsin Debit Card customer service at 1-877-253-3686. There are no fees atMoneyPass locationsand you have two free out-of-network ATM withdrawals available each month. English| Espaol | Kryol Ayisyen. Your card will . After that, you will charge a $0.35 fee for each withdrawal. How do I access the Way2Go Card Services Online? Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. Go Program, which manages the debit card program, will create and mail out a new card to the address provided to the child support program. Way2go card holders can check their account balance and transaction history via the website or mobile app by entering their unique user ID. Go Program Way2Go Card mobile app. All payments processed as of November 2, 2012, will be paid by direct deposit or debit card. However, you should be aware that if you do not use your card, TANF benefits will be removed from your account and no longer available after three years. For DCSS Child Support Services: Review your information and make changes in the AZ Child Support Portal. Only you should know your PIN. The card will automatically be replaced at no cost to the cardholder 30 days prior to the Good Thru date on the front of the card. The EPPICard, also known as the Child Support Card or Unemployment Debit Card is a prepaid debit card used by over 23 states to distribute child support and other state benefits like unemployment payments directly to recipients. YouWILL NOTbe charged the surcharge amount as long as you're using a surcharge-free ATM. They show your balance. If they don't want to call, the payee may create a secure user ID and password at. When prompted, choose Lost or Stolen from the automated menu. You can also request money from a teller at any bank that displays the MasterCard logo without any fees attached. When the card is sent to you, it will have an expiration date two years from the date issued. Now you can lock it instantly to protect against unauthorized use instead of having to cancel the card and wait for a replacement. View and download monthly statements. If your debit card has not expired, do not throw it away even if your TANF case closes or you request direct deposit for child support payments. Continue to use your EPPIC Debit Mastercard until the current card nears expiration. The significant role played by bitcoin for businesses! Call your worker at the county office to provide current/new address information. You must register the new card on www.GoProgram.com, the Way2Go mobile app, or by calling (833) 322-1441. If you dont enter the correct PIN on the fourth try, your card will be locked. No, the debit card industry is changing the way debit cards can be used for purchasing fuel. No. You can also use your card to make purchases and withdraw cash from ATMs. If you are receiving both unemployment benefits and child support payments, your new Way2Go card will be used for both payments on one card. $0.50 after the fifth call (each call, each calendar month). No. After March 30, 2022, any remaining funds will remain with Bank of America unless you call to request a paper check to be mailed to you. Login - Way2Go Website. Look for the MoneyPass and Comerica Bank ATM locations for surcharge- free ATM withdrawals. anyone able to transfer funds from way2go card to your bank? Forgot User ID? The contact information for Bank of America is on the back of your card. Login - Way2Go Website. I have no problems with the card itself. If you commit UI fraud, you could face a variety of serious penalties including: Prosecution by government authorities. Just a warning for anyone who would like to transfer funds in the future. You can contact the Bank of America customer service center for any assistance with the use of your card or any remaining funds, including updating your address, at 1(855) 847-2030. I am beyond dissatisfied with this customer service and if it werent for the fact that this is how I received my unemployment, I would NOT be using them. If you do not sign up for direct deposit within twenty (20) days, you will receive a Way2Go card for future child support payments. The Way2go Card Login is powered Does the new card have any fees I should be aware of? Benefits of getting payments on a debit card: Please contact Way2Go customer service at 1-877-253-3686. You may conduct balance inquiries free of charge through the convenience of Internet access atGoProgram.comor the Way2Go Card mobile app (Apple Store|Google Play). Call 1-800-961-8423 if you need assistance. Once your address is updated with your program, please wait for the update to be transmitted to your EPC account (typically 1 day, or 2 if over the weekend, longer if over a holiday). There is no charge for this service. https://www.goprogram.com/goedcclient/contactUs.eppic%20, https://www.goprogram.com/goedcclient/privacyPolicy.eppic. The contact information for Bank of America is on the back of your card. The customer's legal representative should call Wisconsin Child Support Debit Card customer service at 1-877-253-3686 and follow the IVR path for Lost/Stolen or Damaged card to speak to a customer service person. The new Way2Go card contains enhanced security features including a microchip, which encrypts data to help safeguard your account against fraud. In order to determine if you are eligible to use this app, please refer to the back of your prepaid card. You may change your address with the child support program online though the CSOS program, or call the KIDSINFO Line at 800-991- 5530, or contact your CSA to provide your updated address. This will not change the way you receive your child support payments. The most recent mailings of Way2Go Visa Cards may not yet have reached households. New hires can opt to use their own bank account or to have their wages deposited to the Conduent Way2Go Paycard. Receive Your Benefit Payments It takes at least three weeks to process a claim for unemployment benefits and issue payment to most eligible workers. After February 27, 2022, your card will be deactivated and your account closed. Four (4) calls for no fee per month, There is no fee for calling the automated customer service number or transferring to a live agent. Existing cardholders can get card support at GoProgram.com or by calling the Way2Go Interactive Voice Response (IVR) at (844) 207-3226. ATMs usually dispense money in increments of $20. The State of Arizona is transitioning to a new contract for Electronic Payment Card (EPC) services. A TANF Protective Payee will receive his/her debit card at the address you provide. Before February 27, 2022, you can locate ATMs and participating banks, make an online transfer, or pay bills online at: If there are any funds remaining on your Bank of America Visa Card when your account is closed, you have the following two options to retrieve your funds until March 30, 2022: Transfer funds to another bank account using the, Call Bank of America to request a check to be mailed (allow 10 calendar days to receive) or a Western Union emergency cash transfer (allow 24 hours to receive). ATM balance inquiries, funds transfer for 14 consecutive months.The inactivity fee will not be charged after the Card account balance reaches zero ($0.00) or after the Card account begins to have activity. Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. You must register the new card on. The EPC card was sent out to customers who currently have an active direct deposit account in error. Nothing, there is no fee for ATM denials. Before February 28, 2022, you can locate ATMs and participating banks, make an online transfer, or pay bills online at: https://www.bankofamerica.om/azdesEPC. Then call the Go Program Way2Go Card Services at toll free 833-915-4041 (877-427-4172 TTY) for a replacement card. The process for requesting a reasonable modification can be found at, Arizona Adult Protective Services Action Plan, World Elder Abuse Awareness Day Conference, Pandemic Emergency Unemployment Compensation (PEUC), Work Search and Your Eligibility for Unemployment Benefits, Contact Arizona Unemployment Insurance Benefits, Senior Community Service Employment Program, Workforce Innovation and Opportunity Act (WIOA), Electronic Payment Card (EPC) from Unemployment Insurance Benefits, Contact your Clerk of Court for instructions, Equal Opportunity and Reasonable Modification, You can make a transfer of funds to another bank account using the. Pandemic Unemployment Assistance (PUA) claimants who do not already have an EPC but will need one after September 2, 2021, will receive a Way2Go Card. The Way2Go Card Utah Login is a convenient and secure way for customers to connect their accounts, check their balances, transfer funds, and more using the Go Program provided by Conduent. The State of Arizona is transitioning to a new provider for EPC services. You can access your funds immediately by activating your Wisconsin Way2Go Debit MasterCard. The Debit MasterCard Way2Go Card is accepted at merchants, ATMs and bank locations worldwide. You may withdraw your full amount at any MoneyPass ATM location. There was no fraudulent activity on my card and I did not get an explanation on why it got locked and finally, at the end of this phone call, he said thank you for using Way2Go and I was in the middle of asking if I could use my card AND HE HUNG UP ON ME. Four good reasons to indulge in cryptocurrency! Call 1-877-253-3686 to activate the card and create a PIN. When prompted, choose Lost or Stolen from the automated menu. On the back of your card, in the bottom right-hand corner, you will see the words GoProgram.com.Its the free, fast way to monitor your available balance and transaction activity. Login with biometrics Check your available balance anytime, anywhere Review up to 18 months of transaction history Confirm your last deposit Change your PIN Set-up and manage deposit and balance alerts Manage notification preferences Activate a new Card Ability to view ancillary service charge information Lock and unlock your card: Did you misplace your card or leave it behind at a store? Your TANF benefits will be available on the first day of each month regardless of weekends and holidays. Where can I find an ATM for my Way2Go Card? The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. What if I lose my Debit Card (ePayment/Way2Go Card)? A $5.00 card replacement fee will be deducted from your account balance. The new chip Wisconsin Way2Go Debit MasterCard will be provided to the debit card holder near expiration of their current EPPIC Debit MasterCard. If your card is lost or stolen, call Bank of America at 1-(TTY: 1-. Once your name or address is updated with DES, wait for the update to be transmitted to your EPC account (typically 1 day, 2 if over the weekend, longer if over a holiday). Automated notification via phone or email when a deposit is posted to your account. A surcharge message will appear atMoneyPass ATM locations, even though they are surcharge-free. Listen closely to the IVR and follow the instructions to report a card lost or stolen. You can avoid this fee by using any Hancock, Trustmark, or Regions Bank ATM. How can I get information on the status of my claim? We encourage you to spend the available funds on your EPPICard prior to January 6, 2022. If you have a Protective Payee, only that person can access your TANF benefits. NJ Child Support Guidelines for Attorneys and the Court Staff. Benefits of the Way2Go Prepaid Debit MasterCard: Pay for all types of purchases quickly and easily. On the back of your card, in the bottom right-hand corner, you will see the words GoProgram.com. If you are eligible for TANF transitional supportive service benefits after your TANF cases closes, the benefits will be posted to your debit card. How does the debit card (ePayment/Way2Go Card) work? You can also call the general Way2Go Card Customer Service phone number at 888-929-2460. This information is also available online at https://bit.ly/AZUI-EPC. Before using your debit card, you must select a secret Personal Identification Number (PIN) to use. I have had to call customer service 3 times. $0.50 This is our fee. Really sucks. Access to your funds anywhere Debit MasterCard is accepted. If the card is not working properly, a new one will be mailed. What if I don't want to use all of my TANF benefits or child support payments in one month? Benefits and issue payment to most eligible workers replacement fee will be and. 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