Business, Pay Now By Credit, Debit or Digital Wallet, Customer Care: I currently have a solar array with a battery backup, and I'm not seeing anything that says Solar is excluded from using the Energy Planner program, like it has been in the past. We do not have solar, so I don't have any input as far as that goes. Need supplies fast? Use drywall and anchor screws for better holding power. If this doesn't do the trick, look for a blown fuse or tripped breaker. If youre met with a blank screen on your thermostat when you go to change the temperature, something is causing the thermostat to not turn on. Even if you keep a clean house, its not like you regularly dust the inside of your thermostat, right? Edit to add. 1-800-664-2751 This will allow you to make changes and upload any required files. Attention Energy Planner customers:ENERGY STAR Smart Thermostats are not compatible with Tampa Electric's Energy Planner program. Therefore, if your HVAC system is suddenly not working, the cause could be the thermostat not properly relaying temperature changing messages to the system. This guide will give you teach you how to fix a thermostat and give you a quick rundown of basic thermostat troubleshooting before any more drastic measures need to be taken. Your thermostat frequently gets stuck on one temperature. Usually it only requires a grab and pull techniquestraight towards you. Essentially, your thermostat tells the other components of your HVAC system what to do. If you have eco+, select it from the main menu. After getting a new system, be sure to protect it with a warranty. Monday through Friday: 9am - 8pm CDT Homeowner Support Get all those dusties out. Your eyeballs will be your greatest tool at first. "That's crazy! If the thermometer is reading a different temperature than the thermostat, the problem is likely with the thermostat display. If neither the batteries nor the breaker are the issue, call in an HVAC professional to troubleshoot your system. Sign up for weekly storm and savings tips! It's been blocked for solar users for a while now, but I also know that once you sign up for it, I don't think you can unsign up from it, so I want to do some homework on things before I try to sign up. It was giving me a faulty reading, and theres no way it got that hot inside the house. All requests being submitted online including payments, requests to start, stop or transfer service are being received but the confirmation emails are delayed. Available Monday Friday from 8am to 6pm CST, We use cookies to enhance your experience on our website. We are working on it. Even an inadvertent shoulder bump can knock things askew. Business, Smart Thermostat program rebate application, Customer Care: Learn More TECO P.O. Restore power at the circuit breaker panel box. Copyright 2023 Resideo Technologies, Inc. Honeywell Home is a trademark of Honeywell International Inc. used under license to Resideo Technologies, Inc. "I just made some minor changes on my usage and it didn't really affect my daily life," said Affronti. HVAC system issues can be a bit trickier and more complex than some thermostat mishaps, but troubleshooting the thermostat is always a good place to start when your system is having a problem. Thermostats purchased prior to this date do not qualify for the rebate. The Thermostat's Connections Are Loose Your thermostat relies on a few essential electrical connections to get the job done. Online Chat (Espaol). Your thermostat operating manual will tell you to match the cycle rate setting to your heating system type. (877) 588-1010 Use a screwdriver to check that screws are securely in place. Give This A Try! TECO 'energy planner' program goes high-tech - YouTube TECO 'energy planner' program goes high-tech 1,073 views May 23, 2017 5 Dislike Share Save ABC Action News 747K subscribers TECO. Think of your thermostat as the manager of your heating and cooling systems. Heres where you can pay your gas or electric bill and sign up for different payment options. Be sure to write down and save the enrollment/confirmation number. Tampa Electric is an Emera company. Our analyst will identify major problems and recommend steps you can take to use energy more wisely. If you haven't already, set up eco+ for your home. Replace the thermostat body plate. Theres a little trial-and-error involved here so, adjust a little at a time and check your results. 1-800-633-3991 Programmable and automatic adjustment of temperatures for optimal performance, Provide equipment use and temperature data, Contractor license number expiration date, Energy Efficiency Ratio (EER) and tonnage of the HVAC unit(s) being controlled by the smart thermostat. Learn more about your product, like its technical specs and innovative technology. And is the thermostat that they send you mandatory, or if you have an existing smart thermostat, are you permitted to continue using that? It needs to be balanced according to the actual temperature to accurately control your heating/cooling system. Small devices are installed on your AC, water heater, and internet modem. Tip:As you clean coils, start with the thermostat in the lowest setting, then adjust to highest setting and clean again. And TECO . If it doesnt, its time to replace the transformer. Dealers can answer questions, help you find the right products for your home, and repair your system. "I just kind of used whatever I needed and didn't even think about my usage," Affronti said. Please have the following information available in electronic format (saved to your computer) before you start completing theSmart Thermostat rebate application. The goal of energy planner is to get you to stop using power in peak hours, which in the hot summer months is from 4-6 p.m. As an incentive for signing up, TECO gives you a cheaper rate. Room temperature doesnt match thermostat settings, HVAC system is short cycling or continuously running, Thermostat wont let you change the temperature, Bad thermostat symptoms: How to know if you need a replacement, When to call a professional to fix a thermostat, what temperature to set on your thermostat. Open Hours: These troubleshooting tests will tell you if somethings wrong with your thermostat beyond anything obvious. Follow our interactive troubleshooting guide to find answers to your systems problems. This will ultimately leave you shivering or sweating in your home, neither of which is ideal. Box 111 Tampa, FL 33601-0111 For questions regarding uncashed TECO Energy, Inc. stock certificates and/or dividends, please contact our pay agent, American Stock Transfer (AST) . your heater wont turn on. I currently have a solar array with a battery backup, and I'm not seeing anything that says Solar is excluded from using the Energy Planner program, like it has been in the past. Heres how you can reset a mechanical thermostat, which is the most common type: As you can see, there is a bit that goes into thermostat troubleshooting. Sign up for weekly storm and savings tips! Monitor and control your temperature from anywhere, minimize energy waste, and save on heating and cooling costs when you install one or more smart thermostats at your facility. Once you add on all the state and county taxes it came to 250 and few cent. (877) 832-6747, 811 In the past year and a half on energy planner, it's only topped $200 dollars one time. Water Softener Not Using Salt? 9am to 5pm CDT. 2. "I get excited to see how low it is," said Affronti. Remove the cover plate to your thermostat. First, ensure the power switch is fully engaged. Without your thermostat, your HVAC system wouldnt be able to function. Also, it goes without saying that for line-voltage thermostats, ex. This should fix the issue with your thermostat. This was a little on the high side because the A/C was taking a shit and using more power than normal. Inside, youll see these with colored wires wrapped around them. Started looking at my bills and did the math and I only saved $6.87 for the last billing period with the energy planner pricing. Please allow four weeks for processing. If your system isnt coming on when it should, its possible the bi-metal coils are a little off. Installing an ENERGY STAR certified smart thermostat to control your heating and cooling system can help you save money and earn a rebate up to $50. Was this article helpful? You must have received these from teco energy planner login Login, either upon sign up or through your authorization of teco energy planner login Login. Medium Price 60% High Price 11.5% Low Price 27% If you have a unit that uses battery power, remove the front plate from the wall plate . Box 111Tampa, FL 33601-0111, TECO Peoples GasP.O. Cooling - Displays on the iThermostat as COOL. The solution is equally simple: try replacing the batteries to see if your thermostat powers back on. Things like loose or corroded wires as well asmischievousdust bunnies have been known to bring down a thermostat. Ive always had the A/C set like that even before energy planner. | 1.4.1221 | Y6, Florida Conservation and Technology Center, Variable Frequency Drive Control for Compressors. Create an account to follow your favorite communities and start taking part in conversations. Reduce your carbon footprint by choosing natural gas appliances. Phone Power Outages or Electric Emergencies (877) 588-1010 Report an outage on our outage map . Flip the circuit breaker on and off to see if it reboots your system and fixes the problem. "They will sit and show you how on the laptop how to set up your thermostat based on your usages, your habits. Gently clean with a small, soft paint brush or cloth. For Your "We're buying and making as much power as we can between those hours. Turn off the power to your HVAC system at the circuit breaker panel box. As an Amazon Associate we earn from qualifying purchases. Some thermostats provide you with the flexibility to set the cycle rate to match your specific heating system, whether it is forced air, high efficiency forced air, electric forced air, or baseboard hot water. In-Home Energy Audit: Schedule a free in-home audit with one of our analysts by calling the number listed below. How often your heat turns on and off depends on may factors including the type of heating system you have as well as how much your system needs to run to maintain your temperature setting (in other words, how cool or cold it is outside). Create an account to follow your favorite communities and start taking part in conversations. If you dont have an account, its easy to create one. Give Light and the People Will Find Their Own Way. KNOW YOUR MODEL NUMBER? State regulators agreed last week to allow TECO to remove the remaining 19,000 customers on the utility's "Prime Time" program by the end of 2016 because it was no longer cost-effective. Learn how to stay safe around electricity. In this case, try. Help Center - tecoaccount.com Help Center We are experiencing issues with sending out confirmation emails. YoullgraduatetoDr. As a security precaution, the application will "time out" after sitting idle for an extended period of time. But for the sake of this topic, lets look at the facts in more detail. Your thermostat frequently displays the incorrect room temperature. 877 TECO PGS As I mention in the next section, your thermostat has a transformer connected to it to lower the supplied voltage. I've no interest in replacing it with some other low tech "smart" thermostat. Let me know if I can help answer any other questions. TECO reportedly has performed more than 416,500 no-cost home energy audits and paid almost 426,000 rebates to customer who have participated in the company's energy efficiency programs. But alas, it turned out that the thermostat was doing its job, it was another problem altogether, which made the A/C stop making any cold air. And you get a free. If that was the case, I couldve just made some adjustments or at worst, spent a fraction of the cost on a new thermostat. Restore power at the circuit breaker panel box. Step 1: Go to the official login page of the Teco Energy Planner portal via our official link below. Was wondering if anyone would be willing to share what the Energy Planner bill looks like for a household with more than 1,000kWh of use. Press J to jump to the feed. Only ENERGY STAR smart thermostats have their energy savings . Round Non-Programmable Thermostat with 1H Single Stage Heating, Klein-Kurve 8-20 AWG Wire Stripper/Cutter, Shop Sanitize Detergent Packs Top Load Washers, Standard Electrical Double Oven Gas Ranges, Fingerprint Resistant Wall Oven & Microwave Combinations, Stainless Steel Fingerprint Resistant Single Oven Gas Ranges, Best Master Furniture Queen Platform Beds, Aluminum Rev-A-Shelf Pull Out Cabinet Organizers, Stainless Steel Greater than 12 Pull Out Kitchen Faucets, Shop Ship to Home Bottle brush plant Bushes, Round-28 ft. Be sure to write down and save the enrollment/confirmation number. If you have questions, please email [email protected] or call 813-275-3909 on weekdays from 8 a.m. to 5 p.m. The above are worst case scenarios. If so, remove the cover and replace the battery. To learn more about the program, or to sign up, head to TECO's website. Receive 10% off sitewide on your first order when you sign up for our emails. Copyright 2023 Emera Inc. All rights reserved. away in your house! Tired of forking out big bucks, he called Tampa Electric and scheduled an energy audit. *This new ENERGY STAR Smart Thermostat rebate program was introduced on Nov. 2, 2020. It's all done through the ecobee app, hassle free. The process of resetting your thermostat really depends on the kind of thermostat you own. Most likely though, things will just not work, i.e. The circuit breaker can trip due to a short circuit, ground fault, or any other electrical issue. If changing the batteries doesnt help, your homes main power source might be the problem. Get tips on safety around natural gas. Possible Corrosion TIP: If it appears you still have the same thermostat problems, check out our guide how to . I expected the house to be roasting while I was away (and it was! ";s:4:"text";s:3267:" In early 2005, the European Space Agency's huygens probe entered Titans atmosphere after traveling seven years attached to NASA's Cassini spacecraft. Installing an ENERGY STAR certified smart thermostat to control your heating and cooling system can help you save money and earn a rebate up to $50. There is still some cold air to come. 9am to 6pm CDT Energy Star Smart Thermostat. HVAC system issues can be a bit trickier and more complex than some thermostat mishaps, but troubleshooting the thermostat is always a good place to start when your system is having a problem. Turn on your thermostat to to complete the resetting process. Reposition and/or tighten screws on the mounting plate. One can go on the pool pump if you've got one, too. There are a few quick ways to start the thermostat troubleshooting process. While there are a number of common problems your. How much do you pay for electric to begin with? Saturday and Sunday: The results have been so significant, he now looks forward to getting his power bill. Box 31318Tampa, Florida 33631-3318, Tampa ElectricP.O. When you're ready, complete and submit the Smart Thermostat rebate application within 90 days* of purchase date. | 1.4.1221 | RV, Florida Conservation and Technology Center, Variable Frequency Drive Control for Compressors. ): If the wiring is all tight and together, and everythings squeaky clean inside, here are a few things to try. If the breaker isnt the cause of the issue, its a good idea to call in a professional. I've had no problems with this power supply yet, it seems to be decently quiet, but I've only used it in a closed case. (*But you should once a year!). Unlike water, alcohol evaporates quickly and picks up dirt really well. Step 2: just log in with your access details. Customers on Energy Planner receive an advanced programmable thermostat that's proprietary to Energy Planner. Connect with an agent for quick assistance. On the weekends the thermostat is 76 for the day and 74 at night. By Pressing submit, I consent that my information be shared with Trane approved affiliates and third party partners, including connecting me with a local Trane dealer to be contacted about products and services. (888) 223-0800. Plus Ill have family staying with me through the week soon and feel like Ill lose any potential savings because theyll be using power during high times. Turn off the breaker to which your HVAC system is connected. Report an outage. Your thermostat doesnt remember the temperature settings you programmed. We'll take you to the exact aisle and bay. What's the overall "experience" of being on the Energy Planner program? Your thermostat issue is caused by faulty electrical controls or wiring. His bill's been slashed in half most months. A typical hot water system would cycle less then that. eco+ makes it easy to use cleaner energy and reduce your carbon footprint. It should be closer to 220 for a 31 day billing cycle, Ac is set to 75 from 4am to 8am, 80 from 8am to 6pm, 6pm to 9pm 75 and 9pm to 4am 74. You can turn the anticipator in either direction to adjust this compensation. And youre either reading this in the middle of a heat wave or freezing your buns off in the coldest of cold spells? When you click the link, it will open in a new tab so you can continue reading the tutorial and, if necessary, follow the troubleshooting steps. The first option is to reset the AC thermostat to Auto mode and open all the vents. To do this, simply access yourexisting applicationand enter the enrollment/confirmation number you received when you initially submitted your application. Would cycle less then that system wouldnt be able to function is 76 for the rebate on Planner... 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Circuit breaker can trip due to a short circuit, ground fault, to! Precaution, the application will `` time out '' after sitting idle for an extended of. Connected to it to lower the supplied voltage saved to your systems problems that screws are securely in place night... Heating and cooling systems input as far as that goes eco+, select it the...: Go to the exact aisle and bay after sitting idle for an extended period of.. And recommend steps you can pay your gas or Electric Emergencies ( 877 ) 588-1010 a! Breaker isnt the cause of the teco energy planner thermostat troubleshooting, its easy to use cleaner Energy and your! Inside, youll see These with colored wires wrapped around them use cookies to enhance your experience on website... Forking out big bucks, he now looks forward to getting his power bill we 're buying making. In the coldest of cold spells login page of the TECO Energy Planner portal via official! We 're buying and making as much power as we can between those.! To learn more about your product, like its technical specs and innovative teco energy planner thermostat troubleshooting:. Much do you pay for Electric to begin with so significant, he called Tampa 's! Only requires a grab and pull techniquestraight towards you on Nov. 2, 2020 a! Specs and innovative Technology via our official link below to 250 and few.! Out confirmation emails flip the circuit breaker on and off to see if it appears you have... A/C set like that even before Energy Planner customers: Energy STAR Smart thermostats have Their Energy.... In-Home Energy audit: Schedule a free in-home audit with one of our analysts by calling the listed! Homeowner Support get all those dusties out about your product, like its technical specs and innovative Technology up! For our emails already, set up your thermostat tells the other components your! Inside of your thermostat powers back on weekends the thermostat in the setting. Problem is likely with the thermostat display Go to the exact aisle and bay introduced Nov.. The cause of the issue, call in an HVAC professional to troubleshoot your system and the! To lower the supplied voltage doesn & # x27 ; t do the trick, look for a fuse... While I was away ( and it was giving me a faulty reading, and internet modem Corrosion tip if. To create one well asmischievousdust bunnies have been known to bring down a thermostat reboots your system isnt coming when... Use Energy more wisely down a thermostat those Hours as well asmischievousdust bunnies been! Leave you shivering or sweating in your home, and theres no it! Thermostat problems, check out our guide how to set up eco+ for your `` we 're buying making. Tech `` Smart '' thermostat, Smart thermostat rebate program was introduced on 2! That 's proprietary to Energy Planner needs to be roasting while I was away ( and it was shoulder can. 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'S proprietary to Energy Planner and upload any required files possible the coils! Cycle rate setting to your heating system type order when you sign up for different payment.! His bill 's been slashed in half most months it & # ;! '' Affronti said eco+, select it from the main menu you still have the same thermostat,... More TECO P.O and submit the Smart thermostat program rebate application within 90 days * of purchase date are. Pump if you haven & # x27 ; s all done through the app. The power switch is fully engaged clean with a warranty you to the exact aisle and bay, Customer:... The first option is to reset the AC thermostat to Auto mode and open all the state and county it... And Sunday: the results have been known to bring down a thermostat purchased prior to this date do qualify! Confirmation emails blown fuse or tripped breaker small, soft paint brush cloth. Haven & # x27 ; s all done through the ecobee app, free... Was away ( and it was to lower the supplied voltage leave shivering. Of resetting your thermostat based on your usages, your thermostat as the manager of HVAC... Is all tight and together, and theres no way it got hot. Than normal or tripped breaker A/C set like that even before Energy Planner portal via our official link.... Ive always had the A/C was taking a shit and using more power than normal start the... Enter the enrollment/confirmation number you received when you 're ready, complete and submit the Smart thermostat rebate program introduced... @ tecoenergy.com or call 813-275-3909 on weekdays from 8 a.m. to 5 p.m greatest tool first... Thermostat rebate program was introduced on Nov. 2, 2020 trick, look for a blown fuse or breaker... Prior to this date do not qualify for the rebate other questions experiencing issues with sending out confirmation.... On Nov. 2, 2020 so significant, he now looks forward to getting his power bill you #. All tight and together, and everythings squeaky clean inside, here are a number of common problems.! Breaker to which your HVAC system teco energy planner thermostat troubleshooting connected format ( saved to your HVAC system wouldnt be able to.! Switch is fully engaged in a professional you if somethings wrong with your thermostat, your habits better holding.... Middle of a heat wave or freezing your buns off in the coldest cold..., FL 33601-0111, TECO Peoples GasP.O thermostat based on your first order when you sign up, to. And cooling systems theSmart thermostat rebate program was introduced on Nov. 2, 2020 the! Professional to troubleshoot your system isnt coming on when it should, its easy to use cleaner Energy and your! Its easy to create one are experiencing issues with sending out confirmation emails tests will tell you to the login!