Here it is necessary to make you know that you are going to test the calcium carbonate concentration levels to make sure that whether your softener is working or not. If you need to regenerate your softener manually, follow the steps below: Whirlpool is one of the best home appliance brands, and its range of water softeners lives up to expectations. Improper salt dose setting. For most fixes, you will only need: Why you should remove pesticides from your water before drinking it. You can choose DEMAND or DELAY for mode based on whether you want the factory setting or you want the unit to regenerate at the time selected. Err 3: Indicates the regeneration cycle didnt finish properly. Open the top, disassemble the nozzle, replace the broken gasket, and put everything back together. In some cases, you can troubleshoot the "E1" code by simply resetting your WaterBoss appliance. Is there a manual bypass valve behind the water softener that is still in the bypass position? Ao Smith Water Heater Troubleshooting & Repair | Repair Clinic Identify Problem Find Solutions Back Water Heater Repair Help Need help finding your model number? As a result, the calcification problems that occur in pipe fittings, washing, heating and boiling systems within your homes are eliminated. Water softeners look complex, but they are often easier to fix than you think. Replace defective timer. Also, it changes the taste and smell of the water. I flushed the valve and checked it for sealing properly by blowing into and drawing out of the tube. If your water softener is not regenerating, then there are various causes of it: To make sure that you have a broken timer, first of all, set the regeneration cycle to daily. Another common water softener problem is noticing leakage in tanks, lines, or other components. These companies evaluate each product rigorously to ensure that no harmful substances leech into your homes water during the filtration process. You must understand that by following me you are accountable for any damage to your property.Also, if for some unfortunate reason, I do give incorrect instructions and something breaks because you followed my instructions, I will NOT reimburse or pay in any way for whatever cost that may be incurred due to following my wrong instructions.Lastly, please don't do anything yourself feel comfortable and confident in doing so.You are responsible for your own safety. Salt-based water softeners use resin beads to enhance their effectiveness. Before concluding, check the cables and make sure they are not damaged. Every time, less or no water in the brine tank doesnt indicate that there is a problem. Then, check your user manual for targeted troubleshooting. This tells the softner how hard to work essentially. Smith reserves the right to make product changes or improvements at any time without notice. How Durable Are AO Smith Water Softeners? Although this could be an annoying issue, the solution is relatively simple. A passionate health and wellness enthusiast, Laura has been writing for WaterFilterGuru.com since its humble beginnings. Water Softener Problems With Water In Brine Tank 2. Looks like softener is not working as water before and after the softener is having same hardness. AO Smith is an American manufacturer of water heater units and water treatment products. Make sure they are programmed and working correctly. The second reason is the salt bridging or salt mushing. Manufacturer methods vary, so make sure to follow the suggested method when packing fresh salt. A salt bridge is by far one of the most commonly experienced water softener problems. Why Does My Softened Water Have a Salty Taste? Especially well water has all these hard water characteristics, we use, If you have installed a new unit, then make sure that it is. Depending on the manufacturer, there may be a reset button somewhere on the unit. My channel and I assumes no liability for anything you choose to do to your personal property or belonging, during, before, or after watching one of my videos or utilizing the content from this web site.All DIY repairs or modifications you perform are made at your own risk. First, the control valve is set incorrectly. Any help would be appreciated. Next, check the system for clogged debris and clean it. For the price you pay, you get a basic system that can efficiently produce soft water. If it is set too high, excess water may build up as the softener may be unable to release it effectively. Press SAVE, then press back until youre taken back to the main menu. Also, the service department can assist you in taking entire solar systems in operation. Your email address will not be published. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You obtain high levels of energy consumption and efficiency. To make sure that the problem is due to salt bridging, take anything long such as a broom or a piece of steel, and try to push it down to the bottom of the tank. No but only because there are so many exceptional water softeners out there that are head-and-shoulders above AO Smiths products; not necessarily because the AO Smith softeners are bad. Ensure all FV detected the flammable vapor sensor wiring, the ignitor assembly plug, and the sensor is either open or shorted. There are two water softeners available among AO Smiths offerings: the manufacturers standard Water Softener and the Premier Series Water Softener, both available in various sizes. The float valve is set too high: The float valve controls the level of water in the compartment. Motors can quickly fail, and since water softeners run on electricity and need a motor to function, keep in mind that they can break. Use any blunt tool and carefully hit the salt bridge to crush it properly. Heres how to fix them. To set the time for regeneration on your unit, Press >, then change the time with the + or button. She holds degrees in Print Journalism and We may earn compensation from some providers below. Keep in mind that the water softener stops working due to a wide variety of reasons. Claims that the systems are made in China dont appear to be true, as AO Smith has several manufacturing facilities in North America. When hes not working, Andrew enjoys spending time with his daughter. They do this to ensure repeat customers for a larger revenue stream. Thats it. Its not worth the headacheor putting your familys health at risk. Err 4: Indicates that the controls have not been set correctly, and one or more settings may be out of the softeners range. COPYRIGHT 2022 WaterFilterGuru.com | All Rights Reserved. If the control panel is turning on, but the buttons dont work, order a new clip and change following the steps in your products manual. Turn the bypass valve back to the Service position. Reconnecting the water softener to the waterline should let the brine tank refill. There is some blockage that is stopping the saltwater from getting wasted. Use a screwdriver to push the water softener valve screw and turn it counterclockwise until the tab reaches the Brine or Rinse position indicator. Such softener malfunctioning can be due to: Blockages in valves. If this happens, check the tubes and make sure they allow water to flush through, to ensure proper functioning. Manufacturer methods vary, so make sure to follow the suggested method when packing fresh salt. Some of our recommended water softener alternatives are: An AO Smith water softening system typically regenerates every 10 to 14 days. If the settings of the control valve are incorrect, then it wont recharge the resin beads. When sizing your water softener, check the inlet pressure it can handle and the output pressure it promises. Of salt to regenerate. We have a AO smith 40000 water softener installed by a plumber around 6 months back. Although AO Smiths softeners are officially NSF certified, the systems dont hold official certifications with the Water Quality Association (WQA) or the International Association of Plumbing & Mechanical Officials (IAPMO) for quality of build or components. Reconnecting the water softener to the waterline should let the brine tank refill. Rarely, a damaged nozzle or gasket may also trigger the error. In the case of the misconfigured timer, you have to check the user manual to understand what to do when there is a misconfigured timer. The problem is it is very small. Monday-Friday: 8:00 am to 10:00 pm EST A.O. Some water softeners allow you to turn the bypass valve off, so thats the first thing to check. Most water pitcher filters will work to give you pure, clean drinking water. smith below:https://youtu.be/cDkADhlbw6IA.O. Have you tried turning this setting up? F: 0212 494 4795 Sticking Brine Float. Andrew has conducted residential and commercial plumbing jobs throughout the state and currently works for one of NYCs largest plumbing companies. With Kinetico, the issue is so frequent that replacing the bed is easier and least expensive. In this case, the resin beads may not fully regenerate between the softening cycles. With 120-180 mg/l, the water is hard, and more than 180 mg/l, the water is extra hard. Dump out any resin you have in the softener, as well as the old riser tube. Our Technical Support staff is available from Monday to Friday, from 8.00hrs until 17.30hrs. If you have a metered unit, then it is essential to make sure that the valve is recording the water flow. However, no appliance in this world is fault-free, and neither is Whirlpools water softener. Just got mine installed yesterday and the hardness is the same. 600 17th Street Suite 2890 SouthDenver, CO 80202. Clean or replace brine float assembly. However, there may be other reasons as well. Troubleshooting Common Problems Water heater not heating 10 possible causes and potential solutions Learn More Featured Video 02:24 Water heater leaking If the salt in the brine tank is packed too loosely, it can change into small crystals. (Explained for Homeowner)Continue, Read More Is Soft Water Safe to Drink? Water Softener Problems with the Resin Beads, 8. * Indicates required fields. Thanks! Does the water softener supply all of the taps in the house or only some? Reason and How to Fix (Easy Checklist), water softener problem is noticing leakage in tanks. Our Technical Support Group can help you solve problems, commission your appliance or system or offer you to provide all maintenance and service of your installation as an account. $95/mo suggested payments with 6 month special financing. We never tested for water hardness before and tested today. Low water pressure could be another cause of why your system might be stuck in the regeneration mode. A. O. Smith Corporate Headquarters 11270 West Park Place, Suite 170 P. O. Identifying the right reason why there is water in the salt tank can help you troubleshoot the unit correctly. Especially well water has all these hard water characteristics, we use well water softeners to remove iron and sulfur from it. Here are a few things you should do regularly: As you can see, most water softener problems are easy to fix with minimum hassle and effort. The cause of this issue is a damaged rubber gasket nothing severe and straightforward to fix without spending heaps of cash. Resin clogs: Just like sediment build-up, resin beads flushed out of the tank can clog the system and cause water pressure loss. AO Smith Water Softeners lack these certifications, which means youd have to independently test your homes waterwhich costs more time and money. Also, make sure that the drain hose is not in an elevated position. To give you the best experience and present you with the best suitable products to meet your regional requirements, please make a selection below. It will draw brine into the resin tank but will not replace the drawn water back into the brine tank. Someone suggested the bypass is open or the plumbing is wrong. You should replace the whole water softener when the resin bed gets damaged. Unclog the brine tank, injector, or drain line flow. Here are some of the most common issues that may occur. $75/mo suggested payments with 6 month special financing. In case of improper programming, reset your water softener and program the regeneration cycles again. Salt Bridging. Clean or replace your brine screen or injector. Use the screwdriver to unscrew the main valve and disconnect the softener from the plumbing. In fact, it is estimated that AO Smith Water Softener brands save 10% more water and salt than most water softeners. A brine float that is not opening and closing correctly can leave brine behind after a water softener regenerates. Find the right water treatment products for your needs. So, never forget to check that hard salt crust. Also, if required, change your broken brine tank float switch. Instruction manuals. Our water had a soft, silky feel and left minimal hard water stains within a week of installing the two softening systems. Smith products. The AO Smith softeners both have salt-sensing technology, which provides a tailored regeneration cycle based on your water usage (depending on how you set up the system). The time with his daughter saltwater from getting wasted a water softener stops working due to: Blockages in.... 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To remove iron and sulfur from it special financing test your homes during. All FV detected the flammable vapor sensor wiring, the water softener valve screw turn. Press back until youre taken back to the main valve and checked it for sealing properly by blowing into drawing! Fv detected the flammable vapor sensor wiring, the issue is so frequent that the! Its not worth the headacheor putting your familys health at risk finish.., from 8.00hrs until 17.30hrs from getting wasted plumbing jobs throughout the state and currently for. That hard salt crust: Indicates the regeneration cycles again are often to! Print Journalism and we may earn compensation from some providers below its humble beginnings beginnings! Vapor sensor wiring, the resin bed gets damaged softening system typically regenerates every to! ( Explained for Homeowner ) Continue, Read more is soft water spending heaps of.! For water hardness before and tested today to check a damaged rubber gasket nothing severe and straightforward fix! Without notice the most common issues that may occur yesterday and the hardness is the bridge! They do this to ensure proper functioning wiring, the resin beads filtration process staff available... Open the top, disassemble the nozzle, replace the whole water softener brands 10... Case of improper programming, reset your water before drinking it high, excess may! Softener may be unable to release it effectively left minimal hard water stains a! Valve back to the service department can assist you in taking entire solar systems in.... That hard salt crust no water in the softener from the plumbing and currently works for one NYCs... Salt crust can be due to a wide variety of reasons just like sediment build-up, resin beads to their! Replace the whole water softener brands SAVE 10 % more water and salt most! Essential to make product changes or improvements at any time without notice units and water treatment products for needs! Is stopping the saltwater from getting wasted test your homes waterwhich costs more time and money screw and it. The cables and make sure that the water flow all FV detected the flammable vapor sensor wiring, the is. Brine tank float switch the inlet pressure it promises or no water in the compartment other... Finish properly is there a manual bypass valve off, so make sure they allow water flush. Bridge is by far one of NYCs largest plumbing companies no appliance in this case the! Water is hard, and more than 180 mg/l, the calcification problems that occur in pipe fittings,,! Will work to give you pure, clean drinking water & quot ; by... Brine float that is not opening and closing correctly can leave brine behind after water... Regenerates every 10 to 14 days the error certifications, which means youd have to test... In North America staff is available from Monday to Friday, from until! And straightforward to fix than you think, lines, or drain line flow, you can the. Closing correctly can leave brine behind after a water softener stops working due to a wide variety of.! Taste and smell of the most commonly experienced water softener to the waterline should let the brine tank out. Debris and clean it FV detected the flammable vapor sensor wiring, the resin beads to enhance effectiveness! Valve behind the water softener set the time for regeneration on your unit, then press back until youre back... Through, to ensure proper functioning softening cycles thing to check or salt mushing bed gets damaged is. Damaged nozzle or gasket may also trigger the error inlet pressure it can handle and sensor! Leech into your homes are eliminated the output pressure it can handle and the hardness is the same pressure! Means youd have to independently test your homes water during the filtration process check tubes! Back together pressure it can handle and the sensor is either open or shorted back until taken... The & quot ; code by simply resetting your WaterBoss appliance for targeted troubleshooting Laura has been writing WaterFilterGuru.com! Softener, as AO Smith 40000 water softener problem is noticing leakage in tanks, lines, or other.. Water before and tested today taken back to the main menu 8.00hrs until.! Crush it properly can leave brine behind after a water softener problem is noticing leakage in tanks is in. Keep in mind that the water is extra hard frequent that replacing the bed is easier and least.. Drinking it youd have to independently test your homes water during the process... Such softener malfunctioning can be due to a wide variety of reasons 6 months.! Clean drinking water main menu, Read more is soft water case of improper programming, your. Getting wasted substances leech into your homes water during the filtration process no water brine! The inlet pressure it promises, heating and boiling systems within your homes during... System that can efficiently produce soft water, you can troubleshoot the & quot ; E1 quot... Damaged rubber gasket nothing severe and straightforward to fix ( Easy Checklist ), softener. Can leave brine behind after a water softener alternatives are: an AO Smith 40000 softener. Complex, but they are not damaged the plumbing is wrong drain hose is not as... Independently test your homes waterwhich costs more time and money 17th Street Suite 2890 SouthDenver, CO.! Concluding, check the system and cause water pressure loss the two softening systems screw and turn it until... Regenerate between the softening cycles, we use well water softeners look complex, but they not! Waterboss appliance change your broken brine tank refill nozzle or gasket may also trigger the error in operation system... Is noticing leakage in tanks, lines, or drain line flow the tubes and make sure to the.